Extend the Service Desk to the Enterprise

Tuesday June 27  | 3:00 PM ET

Organizations today need Service Delivery across key functions in the business, however in many companies, service delivery is disjointed.  Non-IT functions have an opportunity to leverage technology, process and structure that has worked successfully for IT and the Service Desk.

Functional groups such as HR, Facilities, Marketing, Finance, Field Support and more are providing improvements to their users and stakeholders by mirroring what has been already done in their organization.

Join Atlassian and T4S for this informative session and hear real world examples, including from our speaker Megan Hartz, who enabled this at a leading University System in the United States.  Learn about:

• How IT can provide service leadership for the Organization
• Enterprise Service Management 2.0 Principles
• Integrate workflow across Business Functions